LumiDigit Warranty Information
Two Year Limited Warranty
Everbrite offers a two (2) year limited warranty on the LumiDigit II LED product, from the date of manufacture. During the first two years, if any LED section fails to light, replacements for the LED panel, power supply and/or driver boards will be furnished at no cost (does not include radio control components). If the sign was installed by Everbrite, this will include the service call labor for the first year of the warranty.
During the first year customers must notify Everbrite Technical Support at 800-796-7427 of any defective condition, and allow Everbrite to dispatch their authorized service company to the site for the repair. Unauthorized repairs will not be reimbursed.
During the second year, defective components must be returned to Everbrite in order to be replaced, and will be analyzed to ensure the defective condition is an Everbrite responsibility. Customers must receive a Return Goods Authorization (RGA ) number from your designated Account Management representative, prior to the return of any products or components.
If an operating problem is found to be the fault of the end user, the customer will be responsible for any service and parts costs incurred. Any replaced unit or part will be warranted only for the remainder of the original product warranty period. The end user must contact Everbrite at 800-796-7427 to report all defective conditions prior to any repair.
This two (2) year warranty only pertains to the LED electronics of the sign product. The remainder of the sign, including the radio control components, are covered under Everbrite’s general limited warranty of one (1) year.
Important Note: The customer or installer must contact Everbrite to register the sign and obtain the unique access code to activate the new sign electronics. Failure to register the sign will void this warranty! See Instruction Manual for details.
Warranties do not cover the following conditions: damage or defects caused by the failure to provide a suitable and responsible installation environment for the product; damage caused by impact from other objects, vandalism, damage or defects resulting from acts of nature, misuse, abuse, mishandling, misapplication or faulty wiring; damage or defects caused by disturbances or surges in the electrical service; unauthorized attachments, alterations or modifications; or improper maintenance. Everbrite will not accept any responsibility for a unit that is moved from one location and re-installed at another, unless Everbrite is contracted to handle the move. 44 Under no circumstances shall Everbrite or our installers be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of revenue, loss of use of the Everbrite product or any associated or connected product or equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser’s time, or the claims of third parties.
The warranties stated above are the only warranties applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose), are hereby disclaimed. No oral or written information, or advice given by Everbrite, its agents or employees, shall create a warranty or in any way increase the scope of this warranty.
NO TE: This equipment has been tested and found to comply with the limits for a class “A” digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with Owner’s Manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference. In this case, the user will be required to correct the interference at their expense.